Ro-Brand Products, Inc.
 

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Frequently Asked Questions

Click on question to reveal the answer.

1. Can I get someone from your company to come to my shop?

Ro-Brand has a team of trained salespeople that work on the road throughout the New England area.

We are always looking to add new accounts to our fold and would be more than happy to have one of our team

stop by and discuss the benefits of buying from our company.

Feel free to call our office at (800) 624-6735 to set up a time that works for you to have a rep visit.

Last modified: 2015-03-26 09:57:29
 
2. How do I place an order?

Our website is designed  to showroom the many different products we offer at Ro-Brand. 

We normally sell only to the trade, but do have a walk up counter located at our warehouse for sales to the general public. As our site progresses we will be offering direct internet ordering to the public. But for now, filling out a quote request and submitting it with  your account information is the only way to purchase.

If you already have an account with us, please feel free to contact your sales rep or call our in-house sales department at 800-624-6735.

Last modified: 2014-07-16 19:54:19
 
3. What do you mean by, "If they make it, We can get it"?

This slogan means what it says, if the product you are looking for is commercially available, we will do everything in our power to get it for you.

Keep in mind that there are certain minimum quantity requirements for each product and there is usually a special order charge to get a product we don't normally stock. 

Last modified: 2014-07-16 18:44:03
 
4. What if I already have an account with Ro-Brand, do I need to fill out the new account info to request a quote?

If you are currently buying from Ro-Brand Products either through a sales person that comes to your location or from the front counter you will need to create an account on our website in order to quote products listed here.

The reason for this is we have two separate databases, one for the warehouse, and one for the website. Your info on the website allows us to direct your requests to the correct sales person assigned to your account. Our warehouse database is strictly for invoicing and billing.

Last modified: 2014-07-26 21:26:17
 
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Retail Store Hours
Monday - Friday 8am - 5pm
Closed Saturday & Sunday

Ro-Brand Products, Inc.
319 Cooke Street
Plainville, CT 06062

Phone: 800-624-6735
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